Selected Konfurb chairs are guaranteed for 5 or 10 years to the original purchaser against faulty manufacture.
This excludes the upholstery material and fair wear and tear. The guarantee is subject to the chair being used for its designed purpose.If you would like to make a claim under the Konfurb Guarantee please direct your enquiry to Fuze Business Interiors. Fuze Business Interiors will assess your chair and where appropriate will contact Konfurb to determine how your claim should be completed. Konfurb staff will advise if the problem can be repaired on site or if the goods must be returned to Konfurb for repair. Return to Base freight cost (from Fuze to Konfurb) will be paid by Konfurb if Konfurb have given authority for the product return or have accepted the guarantee claim.
Requirements for making a Guarantee Claim:You must be able to:
1. Prove you are the original purchaser
2. Provide proof of purchase from Fuze Business Interiors (original receipt)
3. Prove that the damage/failure is not through mis-use or neglect
To log your Guarantee Claim, please contact Fuze Business Interiors:
15 Bath Street
P.O. Box 911-454
Victoria Street West
m: 021 729 198
p: 09 309 1710