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Guarantee

Guarantee Definition

  • Selected Konfurb chairs are guaranteed for 5 or 10 years to the original purchaser against faulty manufacture.
  • This excludes the upholstery material and fair wear and tear.
  • The guarantee is subject to the chair being used for its designed purpose.
  • Guarantee claims must be supported by a proof of purchase from an authorised Konfurb dealer.

Return to base warranty

Buro Seating must be contacted prior to returning goods for a warranty claim. Buro Seating staff will advise if the problem can be repaired on site or if the goods must be returned to Buro Seating for repair. Return to Base freight cost (Reseller to Buro Seating) will be paid by Buro Seating if Buro Seating have given authority for the product return or have accepted the Warranty.

Requirements for making a Guarantee Claim:

You must be able to:

  1. Prove you are the original purchaser
  2. Provide proof of purchase from an authorised Konfurb Agent (original receipt)
  3. Prove that the damage/failure is not through mis-use or neglect

To log your Guarantee Claim, please contact your Konfurb Agent